Frequently Asked Questions

Have a question about GDPR, AI regulation, ISO certification or our LunaGuard® platform? You’re in the right place. We’ve grouped the most common client questions into clear, accessible categories — with answers written by our legal, technical, and consulting teams.

From DPO obligations to self-audits and risk controls, our FAQ center helps you get clarity fast — and stay compliant.

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Not every company is required to appoint a DPO. You need one if your core activities involve large-scale processing of sensitive data or systematic monitoring of individuals. If you’re unsure, we can assess your situation.

The GDPR regulates how personal data is handled. The AI Act regulates how artificial intelligence systems are designed, classified, and governed — especially those considered high-risk. Both can apply simultaneously.

What is LunaGuard® and how does it help with compliance?

LunaGuard® is our cloud-based compliance platform. It helps you manage GDPR, ISO 27001, and AI Act requirements through modules like self-audits, risk dashboards, document management, and consent tracking.

How can I prepare for the EU AI Act 2024?

You should start by classifying your AI systems based on risk, documenting your models and data, and putting oversight measures in place. Prodat provides full support for this process through consulting and platform tools.

What is the first step to becoming ISO 27001 certified?

Start with a gap analysis to evaluate your current information security practices. From there, we help you build or adapt your ISMS, implement controls, and prepare for certification audits.

Can LunaGuard® help me perform internal audits?

Yes. It includes a self-audit module with ready-made templates for GDPR, ISO 27001, and AI Act standards, allowing you to assess your status and document evidence for certification bodies.

We offer legal gap analysis, policy drafting, DPA agreements, support with subject access requests (SARs), and representation before data protection authorities if needed.

Can I manage AI risk and ethics with your tools?

Yes. LunaGuard® includes features to document explainability, bias testing, and human oversight, all aligned with the AI Act. We also design AI governance frameworks for broader ethical control.

Do you offer training for employees and executives?

Absolutely. We provide tailored workshops for general staff, legal/IT roles, and senior leadership — covering GDPR, ISO 27001, and the AI Act, either online or on-site.

What industries do you specialize in?

We work across healthcare, education, tech, finance, public sector, and SaaS environments — adapting our legal and technical solutions to each sector’s risks and requirements.

What does your certification support include?

We assist with documentation, ISMS or AI frameworks, gap analysis, and pre-audit readiness. We also coach internal teams to ensure smooth ISO or regulatory inspections.

How does your consulting process work?

We start with a discovery session, followed by a tailored compliance plan. We combine legal expertise with technical implementation and can act as ongoing external advisors.

Is LunaGuard® suitable for multinational organizations?

Yes. The platform supports multi-country compliance efforts, multilingual access, and scalable team collaboration. It’s ideal for cross-border operations and distributed teams.

What happens if I have a data breach?

LunaGuard® includes a breach response module with workflows to guide you through notification requirements. Our legal team also assists with DPA coordination and liability management.

How do I request a consultation or demo?

You can use the Contact Us page to schedule a call, request an on-site visit, or book a LunaGuard® demo. We typically respond within one business day.